When you want to deliver live support to the customers, you should consider using one of the tools available to get work done.
Out of those tools, HappyFox is holding a prominent place. So if you are unhappy with pricing or anything about HappyFox, you can start looking for a HappyFox alternative.
Below mentioned are the most prominent HappyFox alternative tools available to use.
Best Alternative Apps for HappyFox
LiveHelp is a secure and fast helpdesk software application that you can use. One of the best reasons you fall in love with LiveHelp is that it allows you to keep yourself well-organized.
Hence, you will never find it an overwhelming task to respond to the customers and manage their tickets.
Vision Helpdesk will provide you access to a unique ticketing system. This ticketing system is fully compatible with multi-channel communications.
Hence, you will get the opportunity to deliver support to your customers via phone calls, emails, and social media chats.
On top of that, you will manage the web responses that you are getting into tickets. Finally, you will fall in love with the automation features of this alternative for HappyFox.
Freshdesk is the best alternative for HappyFox that we can recommend. That’s because the companies that start using Freshdesk have the chance to deliver solutions to their clients faster.
You will be able to use internal notes on this tool. Hence, the agents will be able to understand who else is working on the tickets that are assigned to them.
Numerous pre-defined templates are available to you with this helpdesk software, which can help the agents cut down their time on responses.
Zendesk is one of the most popular HappyFox alternatives that you can consider. It is because you can find an easy-to-use interface in Zendesk. On the other hand, it is possible to access Zendesk easily from various devices as well.
Multi-channel support offered by Zendesk is quite impressive. The customer support teams will deliver assistance via social media, chat, phone, web, email, and even mobile devices.
You can get integration support to numerous third-party tools using Zendesk.
LiveAgent is a dedicated customer service software. You will empower the live agents willing to provide help and support to the customers while using this tool.
There is a helpful dashboard available in LiveAgent. Hence, the agents who use this tool will reduce their chances of making mistakes.
On the other hand, LiveAgent is helping all the parties streamline the customer support they deliver.
One of the best things about Kavako’s support desk software is it is fully customizable. Hence, you will be able to customize this tool and get the perfect solution to deliver support and assistance to your business’s valued customers.
Some automated features are coming along with Kavako as well. So you can look at those automated features and get the maximum out of this tool.
HelpDesk is an alternative for HappyFox, which has been there for some time. However, the main reason why people tend to start using HelpDesk is because of its simplicity.
You will be able to easily track all the requests and maintain them without going through any struggles.
In other words, the centralization features offered along with HelpDesk can help many people make their lives easy while using this app.
Acobot provides a user-friendly management interface. Once you start using Acobot¸, you will get the opportunity to centralize the complete ticket lifecycle.
It will help you deliver the best level of support to your customers. Hence, you can ensure that you do not have any dissatisfied customers in the business.
You will also be able to use Acobot and discover the SLA. Based on that, you can improve the customer support processes you have in place within the company.
Intercom is a versatile alternative for HappyFox. Due to the same reason, we can even call it the best alternative for HappyFox. The main reason behind Intercom’s versatility is that it can help you with marketing, sales, and support.
Once you start using Intercom¸, you can manage all the customer support requests personally. In addition, you can also gain the support offered by in-app support and website chat with ease.
Engaging with the customers and providing them with solutions to their problems will be easy when using Engagebay.
This helpdesk software will be able to help you streamline the way how you offer customer support. Hence, you will be able to boost your productivity with ease.
There are tags available in Engagebay, which can help you categorize the conversations.
Ensure that you pick the best helpdesk software out of these, as it can determine your company’s future success by delivering superior customer support.